Violation of privacy and unsafe training practices
I attended orientation at the Raleigh, NC location along with several others. During that time, I was assigned a few clients—one of whom I remain friends with to this day—so this review is based on firsthand experience.One of my clients, James, who started at the same time as me and was in his late 50s, was instructed by management to perform dips despite his age and physical limitations. As a result, he suffered a complete shoulder tear and was unable to work for approximately 6–8 months. After leaving Svetness, I personally helped him with rehabilitation, and we trained privately for several years. The injury appeared completely preventable with competent programming and basic safety awareness.Another major concern was management’s insistence that trainers perform belly and midsection measurements on clients, even after I raised concerns that multiple clients were uncomfortable being touched in that way. I was told to proceed anyway. I strongly disagreed, as this disregarded client consent and basic privacy boundaries. When I pushed back, my concerns were dismissed rather than addressed.I ultimately resigned on the spot due to these issues. Since then, I have worked with other gyms and now train privately through my own LLC.At the time, I was also concerned by the lack of credential verification. I did not yet hold an ACE certification, yet I was hired with little scrutiny. From my experience, the hiring standards appeared extremely low, which raises serious questions about client safety and professionalism.Based on what I witnessed—unsafe training practices, disregard for client consent, and poor oversight—I would not recommend this company. There are far more reputable fitness organizations that prioritize education, ethics, and client well-being. 03/20/21
Lucas Wordham
While the trainer was very good the…
While the trainer was very good the contracts are deceiving. They never explain that contracts automatically renew unless you give 30 days notice. Nobody clearly explained that clearly. I feel the company purposely keeps silent about that clause.
Ashok Khushalani
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️Choosing Svetness has been one of the best decisions I’ve made for my health. From the very beginning, everything felt easy, supportive, and thoughtfully set up. A huge thank you to my trainer, Afnan, who has been amazing to work with. He’s professional, encouraging, and truly pays attention to what my body needs each session. I always feel supported, challenged in the right way, and confident that I’m making real progress. I’m incredibly grateful for this experience and highly recommend Svetness to anyone looking for personalized, caring training.
James Mizelle
Promised a trainer they couldn't deliver to get my money.
Svetness promised but couldn't deliver a female personal trainer in my area. I had to sue to get the money back that I paid in advance for 3 months of personal fitness training. After promising me a refund, they stopped responding to my phone calls for almost 3 months. They finally returned my money only after the sheriff served them with court papers.
Regina McIntyre
I am able to maintain a healthy weight…
I am able to maintain a healthy weight and can manage my eating habits better. I like the changes in my body and want to continue exercising and stay healthy
margaret marc
It's the match
I think the experience has to do with the match between client and trainer. I was fortunate and got matched with someone with whom I work well and she motivates me daily to stay on my journey.
Kate Olsen
Making Stellar Progress!
Making Stellar Progress!The training has been flexible to fit with my schedule, efficient, and highly effective at helping me improve strength and physique quickly.
Misha Herscu
My Trainer is Awesome!
I have been really happy with my trainer, MeganShe so far. She is very knowledgeable and has helped me to create a strong physical routine. She checks on my progress and gives me encouraging messages, which I really appreciate.
Leslie Lockhart
My personal trainer is great
My personal trainer is great. I have been able to see improvement significantly with my physical health and strength and he is great to talk to. He really pushes me to meet my goals. I was always nervous about having a personal trainer, but I am so glad I do.
Derek Stegelmeier
motivated!
excited to get my fitness journey while maintaining my regular schedule!!
Kaitlyn Foley
My sessions are tailored to my goals
My sessions are tailored to my goals. I can feel and see the progress I’m making as I stay consistent with my workouts. Having flexible hours allows me to work around my ever changing schedule. Ashley is great at matching my growing fitness to challenging workouts. I’ve learned about how to eat better and maintain my energy during my workouts.
Jennifer Walton Psalm
I was perfectly matched with my…
I was perfectly matched with my trainer. I am 71 and was very out of shape. She respected where I was and we have made great steady progress
Susa B Kelly
A wonderful experience!
Svetness has been a wonderful experience! I was quickly matched with a trainer & started working out immediately. My trainer is perfect for helping me reach my goals of increased strength & balance. I now look forward to my workouts & so glad I made the call a year ago to Svetness.
Shelley Sink
Great Trainers!
I outlined my goals in the beginning about what I want to focus on and which sort of trainer I am looking for. Svetness did an amazing job finding someone who is a perfect match. They found me an encouraging, strong, and supportive trainer who made me feel empowered and helped me physically strengthen and tone. I also really loved the nutrition counseling that was included. I met with great nutritionists once a month and learned so much about how I can improve my lifestyle. You can tell that they only work with experienced, professional individuals who know what they are doing in the field. Highly recommend!
Miri Mizrachi
Cancellation? They Pretended Not to See It
Do not use their services. They not only missed my request to cancel my account, but they also kept charging me even after I called and texted them to say they were not allowed to keep using my card. This service acts as if they are scammers. Very disappointed
Anna Kushnar
Great fitness trainers
I am two weeks into joining and I am very happy with my trainer. Div has over communicated (a good thing) and has been timely with arrival. I am new to working out and he has tailored the workout to my needs. I was a bit nervous about using a company I did not know but I am very happy with them!
Michele Frank
Great experience
Having a great experience. Felt like during my original appointment, the process was thorough and they got to know me. I was matched with a great trainer. Learning so much from my trainer Calvin. He has a variety of exercises and is encouraging. Feel like my exercise habits and form are improving. His schedule is flexible which is good considering the hours I work.
Cynthia Plate
Your Trainer's quality
Your Trainer's quality, patience and ability to understand my situation is superb is superb!!
William Fetsch
The trainer is nice and is flexible…
The trainer is nice and is flexible with our schedule. The price is reasonable. We will be increasing our frequency soon.
William Collar
Great program
This experience has allowed me to gain strength through appropriate exercise. My trainer, Joseph has guided me through learning the correct way to move my body to gain strength. Thank you for this program. It has been very beneficial to me. Bryon Jones
Bryon
