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Custom Automotive is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed June 17, 2023.
This was terrible customer service, I am only leaving a one star because it is required... I waited an hour just for a quote on a set of tires while multiple employees were helping another customer. Then I was ridiculed for coming at 3:45 because the employee was ready to go home. I would not recommend this to my worst enemy, terrible service with an incredible amount of disrespect.
Dustin was very helpful, he helped me choosing the right fitment and offset I needed for my truck, then put the tire wheels together and shipped them to me in NC for a better price than I could find local. Awesome guys will do business in future again and would recommend anyone to them.
Dustin was great to work with! Walked me through the whole process of choosing a wheel and tire combo that works for me. I received notifications and pictures all the way through. I will be buying wheels and tires in the future!
Dustin was great. He provided a quote in a short amount of time, and helped me with my shipping questions and facilitated a quick shipment to fit within my short time window. Items arrived and were in good condition, they have been installed an have the look I was hoping for. Thanks DustinErik G.
Absolutely a pleasure to work with. Dustin was awesome, sent me options and photos so that I could make a solid decision on which wheels to go with. Hugely helpful and fast!! Definitely recommending Custom Automotive to all my friends looking for great value, amazing customer service and a fair price! Thank you!
Top notch excellent service. Everything about the transaction was awesome
My husband is a regular customer and he loves their products and service.
It's great it's reliable the service is great fast and the people there has profession and they know how to deal with you the service is great nice clean organized its an good place for your recognition because they look out for you the best way possible.
Dustin is a great guy to work with. Second time I have purchased wheels and tires from him. Helped me find what I needed to surprise my son with his truck with custom wheels and tires. Thanks again
Must say Dustin and the crew at custom automotive exceeded my expectations. Dustin kept me posted with my order. Pictures , emails and texts. I will recommend them to anyone looking for auto accessoriesy. My truck looks like a totally different truck. Can't say enough about how good they take care of their customers
These guys are awesome! Dustin made the transaction as easy as it possibly could be, kept me posted, sent me pictures of the tires/rims mounted up etc. Made me feel like they were local instead of halfway across the country! I'll definitely be back for any future tires and rims.
Bought wheel and tire package from them couldn’t be happier Dustin Brown was extremely knowledgeable and very helpful answering all my questions and concerns would definitely recommend them to everyone and will go to them first if I need future wheels and or tires for my vehicle Great people to deal with
These guys are the best! Great customer service! DUSTIN went out of his way! Best experience buying wheels and tires. I’d highly recommend these Guys to anyone in the market. I will never look elsewhere.
I never purchased tires or rims before. Dustin was the biggest help and made things a lot easier. He took his time and explained to me the different size tires and knew exactly which ones would fit like he was looking at my truck in person but I live in a different state. The shipping was quick and the prices were the best from all the other places I got quotes from. I will 100% recommend custom automotive to anyone. I will forsure be purchasing from custom automotive again and again.
Honest seller and great price. Beat all the others around town...
These guys really rock when it comes to wheels and tires and you can’t beat their customer service. Dustin Brown is awesome! I won’t buy tires or wheels from anyone else
These guys are great! Dustin reached out to me multiple times making sure i had the correct options chosen for my rim and tire package. He even went as far as sending me detailed pics of what they would look like on my exact make and model. Such a great buying experience, I would never purchase another set from anyone else!
Custom Automotive is a fantastic family business to buy your wheel and tire needs! The same day I placed my order, Dustin reached out to me to adjust my order because he already knew the tire size I had on my order wasn't going to fit under my truck without some serious trimming. I have never ordered tires or wheels before, so I really needed the advice! He took the time to explain how the tire sizing works so I understood exactly what he was talking about when trying to refer the right size tire for my truck that would still satisfy the look I was going for. He even sent me pictures of a truck with the same kind of set up I was looking for to show me what I would be getting. Even when the shop was closed for the weekend he was still there to answer any questions I had. I was nervous about ordering such an expensive purchase online without having actually seen what I was buying in real life. But Custom Automotive really put all my worries to rest and was there every step up the way from packaging in the shop to what to look for when my purchase arrived at my house. I'll be using Custom Automotive for any future purchases and referring them to everyone I know who wants new tires!
Excellent family business and great one on one customer service. Dustin was very helpful in selecting my wheel and tire package. Shipping was on-time and well packaged to my UPS Freight facility.
Great to deal with. Highly recommend this company. wheels and tires arrived on schedule. the packaging was done in a way to protect the wheels during shipping. Dustin kept me informed thru out the process. Good people and Great Service.
According to TrustPlane, Custom Automotive has a 4.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/customautoonline-com
