Dr Perry and everyone I had contact…
Dr Perry and everyone I had contact with were wonderful. Only downside to me was the cost of meds. Other than that, they were great in helping my dog
Joanne Dale
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Otis
5.07 reviews
Last reviewed: Feb 26, 2026Do you agree with Otis's TrustScore? Voice your opinion today and hear what 7 customers have already said.
www.otisforpets.comMember since Feb 2026
Otis is an online company. Based on 7 reviews on TrustPlane, it has an average rating of 5.0 out of 5 stars. Last reviewed February 26, 2026.
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7 reviews
Great customer service
Great customer service from start to finish.We had the initial and follow up consultation with Dr. Perry and Dean is on a path to recovery for his skin allergies
Marissa Lilley
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Working with the vets at Otis has been…
Working with the vets at Otis has been a wonderful experience. We had moved to a new state and needed a vet Otis was there for us. The customer service team was great too!
C.Annie Doucette
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I have never been treated as good as I…
I have never been treated as good as I have with Otis. This online veterinarian practice is extraordinary in every way. Their staff is very understanding and will listen to your every concern. Dr Perry is excellent vet that will give you options of what your pet needs. After the video call, Dr Perry will send you his recommendations within hours of the video call. I love my dog, Bear, and Dr Perry gave me exactly what he needed. Also, I would like too mention a lady named Janine. She kept in touch every step of the way. She messages and asks how Bear is doing. And that meant a lot to me.
Evelynn
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Loved the customer support!!
Loved the customer support!!! They are very hands on and helpful with questions or resources.
Nicole Key
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My pup Peyton and I are so grateful to…
My pup Peyton and I are so grateful to have come across this pet pharmacy—it’s made my dog’s preventative care so much more affordable and convenient compared to purchasing from other places. One thing that always stands out to me when interacting with companies is the customer service, and the Otis team truly shines here. They clearly care so much about the animals and go above and beyond to check in, make sure the meds arrived, and are always ready to answer any questions you may have. Thank you for providing such a reliable and stress-free service for pet parents like us!
Makayla Fields
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Awesome People
Super helpful and very quick response time. We live far away from vets and in office appointments are just super expensive for us right now so having just a video chat with a veterinarian at a lower cost was amazing. It’s also just really nice to have our dog’s medication delivered to us each month. Even when I had an expected charge put on my card the problem was corrected immediately that day. These people are super helpful, very kind and probably some of the best customer service I’ve experienced. I recommend them to everyone!
Kayla Hicks
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According to TrustPlane, Otis has a 5.0/5 rating based on 7 verified reviews as of February 2026. Source: trustplane.app/company/otisforpets-com