Trust PlaneTrustPlane
slashop.com logo

slashop.com

3.650 reviews
Last reviewed: Mar 4, 2026

Do you agree with slashop.com's TrustScore? Voice your opinion today and hear what 222 customers have already said.

slashop.comMember since Mar 2026

slashop.com is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 3.6 out of 5 stars. Last reviewed March 4, 2026.

Customer Reviews

Write a Review
Filter:
50 reviews

I love my couch covers from slashop

I love my couch covers from slashop. They are affordable, washable and super soft!

Bull City Chic
Was this helpful?

Slashop is sketchy, order never prepared

Edit to add after Slashop response> According to our records, your order placed on February 8 was delayed due to stock and fulfillment issues.The stock and fulfillment issue was never communicated via either the self-service order portal nor customer support. I had to contact customer support for my final refund because when I tried to initiate a return via the self-service portal I received an error that the order had not yet shipped.The lack of clear order details and additional steps to get information and receive a refund are sketchy.If there is a stocking and fulfillment issue then I expect the company to make this issue clear to the buyer and allow the buyer to decide if they want to cancel or change their order.Original reviewSlashop is sketchy. The order was never prepared. I did eventually get a refund.I placed an order for 2 couch covers on February 8. I emailed support on February 14 because the order was not even prepared and received a response to wait a few more days. I emailed again on March 2 when the order had still not been prepared and received a refund.

Emily
Was this helpful?

Purchased several days ago and now - crickets

Update, March 9: I already have received an email because I emailed your customer service with my order number, etc. They assured me it was in the works and going to be coming very soon. We are actually coming up on a month since I placed my order. You were happy to take my money that very day that I placed the order, and now I can’t find out any information. Thank you for the response, of course, but you’re suggesting I do something I’ve already done which is emailed the company. Which I actually did twice, with my order number. I absolutely believe you should put a note on a product page that it right now will likely take four or six or eight weeks to be processed and delivered. If I had known that honestly, it would’ve changed what I did that day…..I made my purchase several days ago. It was an expensive leap of faith. Days later my order still says “Awaiting order details.” What? Since then I have placed an order with another seller, got a confirmation it’s en route right away and have a delivery date. This place? I really need them to step up and update me on my order. Not exactly a great first experience.

ANNE H.
Was this helpful?

The products are falsely advertised and…

The products are falsely advertised and descriptions don’t reflect what the product is. I bought what was described as ‘a natural jute weave flat pile doormat’ . What I actually received was a sponge mat with a photograph image of a jute weave on it. I sent it back.

Jackie
Was this helpful?

Attractive, quality product

I love the aesthetic and quality of my new sofa cover. It has been on the sofa for a few weeks and looks great. I’m glad it doesn’t need constant adjustments and cleaning.

Beth Tyler
Was this helpful?

Not sold as seen and not waterproof as advertised

I was so hopeful this product was going to be as described and the quality I wanted for our sofas. This was not the case - the blankets are one sided so can’t be turned over, they are a whole lot thinner than expected - my partner put her nails through it with no effort and the most important thing - they were sold as waterproof pet blankets - well they are not waterproof - my kitten had an accident and it went straight through - so not sold as seen, not as described and not value for money- and I genuinely wanted them to be good 🤬

Paul Calvert
Was this helpful?

Great Products

Great product and I am happy with the quality. Took slightly longer than expected to be delivered, but this was my only minor complaint. I would recommend this company and couch cover products.

Anonymous
Was this helpful?

Great Store, Great Product, Great Communication

Hoped against hope that this coverlet/quilt would do the job (VERY "sheddy" dogs) and it's absolutely exceeded my expectations. Beautiful, tight weave and well constructed, and hairs just wipe right off the top and don't embed in the fibers. Easy to order and frequent updates up to and including shipping. Wouldn't hesitate to order from Slashop again!

Margie Johnson
Was this helpful?

Nice sofa cover!

A straightforward experience. Nice sofa cover! I have never had any luck with sofa covers, but this one is great.My 84-year old dad is living with me and camped out on my sofa most of the day. So, I finally got a cover - the green one with herringbone patterns (tone on tone) and tassles. Fits well, thanks to the online size recommendations. Looks good. He and I can relax more knowing my expensive sofa is covered.

Debra B.
Was this helpful?

The cover I bought is nice and as…

The cover I bought is nice and as pictured. The material is soft. It works well as a chair cover for an oddly shaped chair. Not sure how it will hold up with use and washing but overall pleased!

Brad
Was this helpful?

Not as advertised, horrible return policy.

I purchased a duvet cover for my bed. They advertise it being great for pets. The cover wrinkles and stain easily. The first time my 16 pound dog slept on the bed, it was all wrinkled and one drop of water is easily noticeable. Return policy is only if unused. I don’t recommend this company.

Tracy Johnson
Was this helpful?

Terrible low quality product for a…

Terrible low quality product for a super expensive item. Shipping is the worse in this planet. 3 weeks ti deliver, shipping company refused to deliver said couldn’t find the address, a pain in the ass. Shitty quality, shitty delivery. Terrible.

Felipe Juan Martinez
Was this helpful?

Love my couch cover and pillows

I ordered a cover for my couch and 4 pillows. They were all of high quality and definitely improved the appearance of my sofa! Everything arrived in a timely manner.

Papier
Was this helpful?

Love the fabric and the color

Love the fabric and the color - very nice to sit on.

Annika Hurwitt
Was this helpful?

Your products are FANTASTIC

Your products are FANTASTIC; however, you need to ship in stronger packaging, since BOTH of my packages were cut open, exposing the fabric to the elements. :(

General
Was this helpful?

Bei Aussübung des Widerrufsrecht Probleme

In Germany and the European Union, there is an unconditional right of withdrawal, which the company wants to undermine. I wanted to take advantage of this, so I returned the item and have been waiting for weeks for my refund, which has not been issued. In addition, the quality is poor. Think twice before ordering anything from here.

Christian Munich
Was this helpful?

Great waterproof covers!

I had a great experience with this company. The instructions on how to measure and order were clear. And the waterproof sofa cover that I ordered was amazing! It didn’t look like it could be waterproof but I tested it and the water beaded up and it stayed like that for hours. It never penetrated. Wow! I was impressed. Thanks!!

Shilpa
Was this helpful?

I have ordered 2 comforters for my bed

I have ordered 2 comforters for my bed. This product is amazing! I have a Golden Retriever and hair is no issue for these comforters. I love them!

Bill Owens
Was this helpful?

Fits the description!

The description of the bedspread, its weight and color, were all accurate. We really like it!

Janet Tegtmeier
Was this helpful?

This is a untrustworthy and scam…

This is a untrustworthy and scam company. They refused to return my unopened items (which shipped in a damage container) and only offered me a 30% refund.

Ellen C
Was this helpful?
Cite this page

According to TrustPlane, slashop.com has a 3.6/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/slashop-com