Nice working with the company
Nice working with the company
Naqash
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Direct Carpet One Floor & Home - Scottsdale, AZ
4.949 reviews
Last reviewed: Dec 14, 2025Do you agree with Direct Carpet One Floor & Home - Scottsdale, AZ's TrustScore? Voice your opinion today and hear what 49 customers have already said.
www.directcarpetonescottsdale.comMember since Mar 2026
Direct Carpet One Floor & Home - Scottsdale, AZ is an online company. Based on 49 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed December 14, 2025.
Customer Reviews
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49 reviews
Good and delicious😋❤❤❤❤❤❤❤❤
Good and delicious😋❤❤❤❤❤❤❤❤
its Kashii
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Great Service
Very good customer service. Was having a bit of trouble with a different service so went with Direct Carpet. Decent pricing and got the job done with no issues.
Emily Stephans
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First Class Flooring
We have been looking several years for a replacement of our 2005 engineered hardwood. Went into Direct Carpet One in Goodyear several times. Every time we left we came away with valuable information that led us to our decision.In addition to learning about quality flooring, we also received a written professional quote. We had received several quotes and Direct Carpet was the only one that did not inflate the amount of product that we needed. Our quotes varied over $8,000.00 and the square footage difference was over 300 square feet.We purchased a great product: Invincible H2O Solidcore that was professionally installed in less than two days. We have one box and one plank left over which is enough if we ever need to have a repair done.Everything went perfect from inquiring about the type of flooring that would best fit our needs, to purchasing, delivery, and timely installation.In addition, everyone is very resourceful and willing to recommend products or vendors that they work with.Finally, there is a resource in the West Valley that has quality product offerings, a fair price, and impeccable delivery/installation.Our thanks to Robert, Matt & Joe. Chris and Ralph
Chris
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Unparalleled customer service and the…
Unparalleled customer service and the installation team is always top notch. I’ve had the pleasure of working with Joshua on multiple occasions and he really knows his stuff! They aren’t the cheapest, but they are the best.
American Construction & Renovation - Mike H
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A Five Star Experience!
After dealing with a larger company on my last carpet purchase, I decided I would like to try a locally owned company in my area. From the Web I found Direct Carpet Scottsdale located in the Airpark. What a stroke of luck! I connected with Julie Nordstrom who walked me through the entire process choosing, measurement, installation and most important follow up to assure my satisfactions. Overall a five star experience. I recommend you give Julie and Direct Carpet Scottsdale a try!
Donald M. Appel
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Great experience and excellent prices
Great experience and excellent prices. Would definitely recommend the Goodyear Direct Carpet One location to anyone looking for flooring options.
Angela
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Very professional
Very professional. We had many setbacks with our build out and they were extremely flexible.
Kar Lo
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good quality installed quickly
They were patient waiting for me to get the house ready during the remodel process then took only 1 day for the install. The carpet is beautiful.
Steven Haire
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Transaction went as expected
Transaction went as expected. great service. would be 5 stars but got rescheduled out passed my time window.
Bill
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Great Experience with Direct One Carpet
I requested they make small rugs for me on a special order. They were very professional and knowledgeable and they turned out as requested. I would definitely use them again.
Karen Manser
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Carpet purchase and Install
On time, professional, courteous and successfully moved a large heavy China cabinet with great care. Our sales experience was also professional,knowledgeable and pleasant.
Gordon Purcell
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Great experience!
Great experience. Fair price. Excellent install. Thank you!
Scott Sherman
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Great carpet and the process was pretty…
Great carpet and the process was pretty easy except for my daughter had to wait for the carpet to come. It was a couple hours late. Then the installers were supposed to put the the furniture back but did not... and my daughter had to. I think the furniture was to heavy for my daughter to do it by herself but she did
Jean Schubert
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I love Direct Carpet One
Direct Carpet One has the most beautiful products. Kevin helped me select the exact product I wanted. The value and quality far exceeds the low cost I paid for the exceptional products I received.
Sue Hartman
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Very impressed !!,
Very impressed !!,This company has my vote !!Honest, reliable, and customer concerned !!
Sheila Kassen
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LVP & Carpet
We were looking for a while to find a flooring we liked. I would find something and then I would get the run around at other stores. Frustrated, I looked on the internet. Luckily, I found the Direct Carpet One Floor and Home website. I went to their store on Redfield. I was greeted by Julie. She was very helpful. She was flexible with our schedule and had a great selection of flooring to choose from. They were very prompt with delivery and installation. Their prices for flooring was also very competitive with other stores. They made me feel like I was a person and not a number. I would definitely recommend Direct Carpet One Floor and Home to anyone who needs flooring. The only negative aspect of Direct Carpet One Floor and Home I found is that they do not sell or install Baseboard Moulding.
A & P
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Great service.
Great service.
Jordan Simon
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From start to finish Direct Carpet…
From start to finish Direct Carpet Floor and Home are the best! The choice of products are great, Dave was great to walk me through the process. TAT from purchase to delivery and installation-outstanding! The installers were on time, clean and detail oriented! I highly recommend this company and their team!
Ann Marie Hughes
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Our carpet installation was quick and easy
Carpet one did a great job with our flooring. Installation was quick and easy. Frank was our sales person and was great to work with.
PB
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According to TrustPlane, Direct Carpet One Floor & Home - Scottsdale, AZ has a 4.9/5 rating based on 49 verified reviews as of April 2026. Source: trustplane.app/company/www-directcarpetone-com