Everything I want to do with my photos can be found in the DXO software: editing and also cataloging with keywords.But it's a pitty I can't test the latest Pure Raw before I buy it. Cause I've already tested an older version, and now I wanted to know if batch renaming would offer me more options (using metadata as the file name).
Very efficient team work, available when needed.Software needs time to be mastered.
DXO Pure Raw is in my opinion the best denoising software around and as a bonus gives you a great negative to start editing.DXO Photo Lab is one of the best raw editors I have usedNik Collection is a great place to start putting the finishing touches to your image.Great software that I have found to be intuitive to use and good value for money. They have a very helpful support team as well if you have any queries
There are two faces to this company: one is the products, and they are very high quality image processing apps that are unmatched in the marketplace. In the end, it's the result that counts, and that makes up for a lot of the odd user interface and bugs.The problem is customer support and how serious they are about software quality. I have worked on imaging software half my life, so I do know a little bit about the domain. I am on the Adobe Lightroom beta list, and when I submit a bug there then it's treated professionally, looked at immediately, and usually fixed in next week's beta build. Amazing. TopazLabs? I get a response the same day, usually with a workaround, and the problem is fixed promptly. Contrast that with DXO: if there is a follow-up to a bug, it is weeks later, and/or in a tone that's basically telling you that you're doing it wrong. Even as an experienced professional you are being talked down to. The process of filing bugs is completely boneheaded, as if it were designed to make submitting bugs as hard as possible, and even if you provide screen recordings, system reports, etc., nothing happens. The "eat it or leave it" approach that DXO brings to their software, along with the quality standard of a 1980s Citroën, is tremendously disappointing. The user interface is questionable at times but I'm used to other French software. I am eating it, for now, because nobody can provide the same results, but I do hope that others catch up so that I can dump them. There's so much potential there, but they just don't care to listen.I can't reply to a supplier reply, but let me clarify: this is not about a beta program. I'm just saying that Adobe has one, and they find my feedback apparently valuable because they usually address issues within a week. The reason why I haven't submitted a bug in a year is because the bugs that I've submitted since DxO PR1 have been utterly frustrating to submit in the first place (like when companies don't want to contact their support department), and even if "the perfect bug report" has been submitted, no action is taken, no response is given, or you're told "you're doing it wrong." Every. Single. Time.
Very good for photo processing.
Hello! IF you care about your photogrpahy please, please, please give DxO products a try.
Not five stars because it still refuses my b/w-cameras like Pentax K3-III Monochrome and Leica M10 Mono.
Technically, these are all excellent products. Here and there, I find a few things missing, but the quality is top notch.It's not a subscription, so be aware that you can only skip a limited number of versions to benefit from the update price.
I downloaded the trial version of DxO Photolab9 and had difficulty getting it to run on my older PC. After trying many different ways to resolve the problem, I eventually contacted the help desk. The experience, help and knowledge were second to none. I can say the best I have come across. I am reasonably knowledgeable in IT, but the assistance was great, fast and logical.
Overall, its a solid photography product. It's easy to use and works well with lightroom classic. I do wish all new versions contained more within them or move releases to a 1.5 years cycle.
Software is excellent but the information about how to use and why needs improvement. I love NIK but that is based mostly on the information I had before DxO acquired the software.
Support staff are always responsive and helpful
I view DxO Pure Raw as the best software for noise reduction available after comparing it to several other programs. It has allowed me to shoot indoors and at night at the camera’s upper limit and get good images, not just usable images. I’ve recommended it to multiple photographers.
I am using DXO Photolab since several years, it's a great program to develop raw photos. Key point are DeepPrime noise reduction and modules to corrects flaws in camera and lenses
DxO was responsive very quickly and gave precise and easy directions to fix the problem. Usually, you have to wait 24 hours or more for instructions that are not easy to follow. These were right on.
I have used a number of editing and raw processing apps. After all this time, my go to is PL9, along with nik and filmpack I get everything I need. Superb noise reduction, amazing masking now and all the other bits - I use canon and DXO always has the profiles for the bodies and lenses I use.
like the editing options with these programs and the black and white conversions
I downloaded a software to help a friend.I was able to do so without creating an account.But I was bombarded with advertising emails from DXO that I couldn't stop because I hadn't opened an account.It took half a dozen exchanges with customer service before I finally stopped hearing from DXO.
The problem was professionally tackled and the hint given helped to solve it. Thank you for your support!
It's difficult to give you some information, my english is to much poor.Continue to give us very good products.Thank you
