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iSpring Solutions, Inc. is an online company. Based on 50 reviews on TrustPlane, it has an average rating of 4.9 out of 5 stars. Last reviewed February 16, 2026.
Great experience taking a demo of the iSpring Suite, Mr. Harshit was methodical and walked me through the step-by-step process to build the E-learning module.
The worst course platform I've ever seen.The problem with this platform is the player; usability is zero. The courses themselves vary in quality, depending on the speaker. Some are poor, with terrible audio, others are better, but the player is terrible. It doesn't save your course progress, it deactivates as soon as a notification arrives, and you can't move away from your device. For short courses, it's fine, but for very long courses, lasting several hours, not being able to move is very annoying. Progress is only saved at pre-set points. If you don't reach that point and have to stop for unforeseen reasons, you lose your progress and have to restart from the previous save point. I've often had to repeat hours of courses because the only save points were every 2 hours! At the end of the course, there's no "go back" or "return to list" button; you have to go back in your browser, fearing your progress will be lost. (I've completed a course, only to go back to the index and find it 'not completed'.)Terrible, I wouldn't recommend it even to my worst enemy.
Easy to contact - quick resolution - providing necessary steps and screenshots
quick and accurate service
I have been getting super quick and helpful responses to my queries in less than 2 hours and at times in a few minutes. This is exceptional and gave never seen this anywhere else. I must particularly appreciate Mr Harshit Ramesh for his authentic and innovative workarounds such as installing break timers. I had a difficulty in sharing quizzes with my trainees and he solved it for me very effectively. Thanks a ton !
I've used ISpring for a little over a year. We had a big client deliverable due and I needed tech support to bring it home. Diana was clear, patient and supportive, enabling me to test theories and problem-solve and clearing up misunderstandings.
professional guidance by Balvinder really helped.
Technician and customer support are responsive, providing us with information to solve our issue.
The product is super cool, and tech support is great! I am using this product for more than 5 years. They are continuously updating and making things easier and more effective.
Quick replies, optimistic solutions, proper guidance and great support always. We were able to complete our project very smoothly and they have always being there when stuck.
The tech support Balvinder first provided the optimum solution for the query at hand. Later, patiently took me through the process to actually implement that process step by step. Helped with screenshots, help links and stayed till the end, till I said issue is addressed and closed the query.
Elena Sainte-Croix has been very prompt and attentive to our technical support ticket. She got on it quickly and provided the correct solution. We can’t be happier. Thanks Elena. You are a star.
great experience and quick solution. thanks.
I had the pleasure of receiving support from their technical support specialist while registering for the iSpring Suite free trial, and I couldn’t be more pleased with the service. The guidance was clear, helpful, and incredibly efficient. They made the process of setting up my trial subscription smooth and hassle-free.Highly recommend the service and support provided by iSpring!
I get a quick support and a good solution every time i reach out
prompt and problem solving
Balvinder tried his level best to resolve the said issue. Appreciate your dedication to solve the customer issue quickly.
I've been building online courses for years using quite a wide range of software tools (like Adobe captivate and articulate), but iSpring Suite and Page are much better tools at creating very high quality course content quickly. When I had a particular problem with exporting to Moodle, support came back quickly and with the answer which helped me and my client.
Balvinder has been a man with patience and skills to support a novice like me. That is great!!
He helped me solving my problem.Thankyou!!
According to TrustPlane, iSpring Solutions, Inc. has a 4.9/5 rating based on 50 verified reviews as of April 2026. Source: trustplane.app/company/www-ispringsolutions-com
