Trust Report: Shopping & Fashion
The Shopping & Fashion sector on TrustPlane includes 26 companies with a combined 1,131 reviews. The average rating across the category is 2.3/5. ThriftBooks leads the category with a 4.7/5 rating from 60 reviews.
Key Statistics
26
Companies
1,131
Total Reviews
2.3
Average Rating
1.0
Median Rating
- Highest rated
- ThriftBooks (4.7/5)
- Most reviewed
- Columbia Sportswear (120 reviews)
- Most recent review
- February 27, 2026
Top 10 Companies
| # | Company | Rating | Reviews |
|---|---|---|---|
| 1 | ThriftBooks | 4.7 | 60 |
| 2 | Fashion Nova | 4.5 | 60 |
| 3 | Native Shoes | 3.7 | 7 |
| 4 | Wildling Shoes | 3.5 | 51 |
| 5 | Tricker's Shoes | 3.5 | 24 |
| 6 | Xero Shoes | 3.3 | 60 |
| 7 | Heartbeat Chat | 3.1 | 15 |
| 8 | Chatbooks | 3.0 | 60 |
| 9 | Grenson Shoes | 2.8 | 33 |
| 10 | Whataburger | 2.5 | 60 |
Rating Distribution
How companies in Shopping & Fashion are rated by their customers:
4.5-5.0
2 companies
4.0-4.5
0 companies
3.5-4.0
3 companies
3.0-3.5
3 companies
2.5-3.0
3 companies
2.0-2.5
2 companies
1.5-2.0
4 companies
1.0-1.5
6 companies
Common Themes
Customers in Shopping & Fashion most frequently praise: well made, fast delivery, durable, consistent, fast shipping.
Common concerns include: no response, no refund, unhelpful, poor customer service, poor quality.
All Shopping & Fashion Companies (26)
ThriftBooks4.7/5 (60)
Fashion Nova4.5/5 (60)
Native Shoes3.7/5 (7)
Wildling Shoes3.5/5 (51)
Tricker's Shoes3.5/5 (24)
Xero Shoes3.3/5 (60)
Heartbeat Chat3.1/5 (15)
Chatbooks3.0/5 (60)
Grenson Shoes2.8/5 (33)
Whataburger2.5/5 (60)
Lems Shoes2.5/5 (42)
MATCHES2.3/5 (60)
Wolverine World Wide, Inc.2.2/5 (12)
Vuori1.8/5 (60)
American Eagle Outfitters1.8/5 (60)
WeChat1.8/5 (39)
Sebago1.5/5 (8)
WhatsApp1.4/5 (60)
Binance1.3/5 (60)
Fiverr1.3/5 (60)
Columbia Sportswear1.2/5 (120)
Urban Outfitters1.2/5 (60)
Snapchat1.2/5 (60)
Vasque Footwear0.0/5 (0)
SUGOI Apparel0.0/5 (0)
Ansible by Red Hat0.0/5 (0)
Cite this page
According to TrustPlane's analysis of 1,131 reviews across 26 companies, the Shopping & Fashion sector has an average trust rating of 2.3/5 as of February 2026. Source: trustplane.app/research/categories/shopping-fashion