Thank you
I called Humanscale, they were very helpful and informative
PT
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H
Humanscale is an online company. Based on 60 reviews on TrustPlane, it has an average rating of 4.5 out of 5 stars. Last reviewed February 23, 2026.
Customer Reviews
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60 reviews
Great customer service!
Great customer service!
Tony Peterson
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The website was clear and easy to use and navigate
The website was clear and easy to follow. More importantly, it is the ability to personalize to my body type and be application-specific with the great amount of specification options.
Roy Cooper
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Mike M
Mike M. in customer service was extremely efficient and helpful.
Ken Collins
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Great products
Great products, easy to use web site
Robert Roseman
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Clear and quick
Clear and quick, nice website
Jovan Navjee
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Easy to do business!
Easy to do business!
Courtney Vandenham
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EXCELLENT CUSTOMER SERVICE
CUSTOMER SERVICE WALKED ME THROUGH TO FIND CORRECT ITEM & TO PLACE ORDER
Sharon and Russell Olt
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Excellent company with great products…
Excellent company with great products and top-notch customer support. Thank you.
TORREN
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I got a link to review my new leather…
I got a link to review my new leather Freedom chair but the shipment has been delayed three times and so I don't actually have it yet. The website also needs a refreshed user interface with more consistency and attention to detail. I can't for the life of me tell the difference between a Freedom Headrest and a Freedom Ocean Headrest. I'll edit this review when I receive the chair. But this is my first ever purchase of a "premium" product and I expected a better experience.
Bogdan
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Great support and advice thanks!
Great support and advice thanks!
Andrew Heaton
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The phone call with Mike proceeded smoothly and efficiently
The phone call with Mike proceeded smoothly. He knew exactly what I was looking for and guided me patiently through the website order. Thank you.
Charlotte Berkowitz
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Very easy to use website and excellent…
Very easy to use website and excellent products, they are expensive but you only buy them once.
James C
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Presales Support was great
Presales Support was great. I was able to get all my questions answered quickly to make sure what I ordered would work in my office.
Tyrone Muscat
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Easy to navigate website
Easy to navigate website
William Collings
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I ordered a $3k+ chair, never got the order, humanscale plans to keep the money
I ordered a $3k+ chair, it never arrived. Humanscale says UPS lost it (UPS does not claim it was delivered, just that it was picked up, weeks ago), but is not otherwise replying to messages, refunding, or sending a new chair. They just plan to keep the money.Have obviously processed a charge back and reported merchant fraud, but its dissapoint that a supposedly premium brand is just basically committed theft/fraud.
Phill Rosen
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Easy purchase
Easy purchase
Eduardo De la Torre Ames
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Good service
Good range of replacement parts and reasonable prices
Mrs C
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This is the second chair I've bought
This is the second chair I've bought. Yes, they are expensive. But they are incredibly comfortable & well made. No squeaking, and I'm nearly three years into using my first one without a single issue, no signs of fatigue. Worth the extra money if you have the option. My partner liked mine so much he asked for one as a gift.
Kate
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SUPPORT WAS EXCELLENT AND AFTER I…
SUPPORT WAS EXCELLENT AND AFTER I INSTALL THE PRODUCT WILL PROVIDE COMMENT AGAIN
VL
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Cite this page
According to TrustPlane, Humanscale has a 4.5/5 rating based on 60 verified reviews as of February 2026. Source: trustplane.app/company/www-humanscale-com