Trust Report: Travel & Transport
The Travel & Transport sector on TrustPlane includes 30 companies with a combined 1,420 reviews. The average rating across the category is 2.2/5. Hostelworld leads the category with a 4.5/5 rating from 60 reviews.
Key Statistics
30
Companies
1,420
Total Reviews
2.2
Average Rating
1.0
Median Rating
- Highest rated
- Hostelworld (4.5/5)
- Most reviewed
- Hostelworld (60 reviews)
- Most recent review
- February 27, 2026
Top 10 Companies
| # | Company | Rating | Reviews |
|---|---|---|---|
| 1 | Trailways Transportation System | 5.0 | 1 |
| 2 | Hostelworld | 4.5 | 60 |
| 3 | Ride1Up | 4.5 | 60 |
| 4 | SIXT car rental USA | 4.4 | 60 |
| 5 | Busbud | 3.9 | 60 |
| 6 | Busuu | 3.7 | 60 |
| 7 | Greyhound Bus | 3.6 | 59 |
| 8 | CALPAK | 3.3 | 60 |
| 9 | f45training.com | 3.2 | 6 |
| 10 | TrainerRoad | 3.0 | 6 |
Rating Distribution
How companies in Travel & Transport are rated by their customers:
4.5-5.0
3 companies
4.0-4.5
1 company
3.5-4.0
3 companies
3.0-3.5
3 companies
2.5-3.0
0 companies
2.0-2.5
2 companies
1.5-2.0
7 companies
1.0-1.5
11 companies
Common Themes
Customers in Travel & Transport most frequently praise: reliable, easy to use, affordable, excellent customer service, high quality.
Common concerns include: unhelpful, ignored, damaged, no refund, not worth.
All Travel & Transport Companies (30)
Trailways Transportation System5.0/5 (1)
Hostelworld4.5/5 (60)
Ride1Up4.5/5 (60)
SIXT car rental USA4.4/5 (60)
Busbud3.9/5 (60)
Busuu3.7/5 (60)
Greyhound Bus3.6/5 (59)
CALPAK3.3/5 (60)
f45training.com3.2/5 (6)
TrainerRoad3.0/5 (6)
Southwest Airlines2.0/5 (60)
Virgin Trains2.0/5 (60)
FlixBus1.9/5 (57)
Costco Travel1.7/5 (60)
Peter Pan Bus Lines1.6/5 (14)
BoltBus1.6/5 (8)
American Airlines1.5/5 (60)
CrossCountry Trains1.5/5 (60)
Travelers1.4/5 (60)
firstbus.co.uk1.4/5 (60)
Vonage for Businesses | USA1.4/5 (60)
Avis Car Rental1.3/5 (60)
Budget Car Rental1.3/5 (60)
megabus.com1.3/5 (60)
Booking.com1.2/5 (60)
Hotels.com1.2/5 (60)
Spirit Airlines1.2/5 (60)
GotoBus1.0/5 (7)
Costco Bus. Delivery1.0/5 (2)
Cite this page
According to TrustPlane's analysis of 1,420 reviews across 30 companies, the Travel & Transport sector has an average trust rating of 2.2/5 as of February 2026. Source: trustplane.app/research/categories/travel-transport